Privacy Policy

Privacy Policy

Our commitment to protecting your privacy is paramount at Building Communities Trust. The following statement describes how Building Communities Trust collects and uses information about people, including those who visit our website.

If you have any queries about this statement please contact us at Baltic House, Mount Stuart Square, Cardiff CF10 5FH or email:

Collecting Personal Information

Personal information can include your name, email address, telephone number or even your opinions about a service or an issue. We will collect personal information from you when you enquire about our activities, agree to receive updates from us, or otherwise provide us with personal information. We may also receive information about you from other people, if a friend or colleague refers you to us via our website or other means.

We will also gather general information regarding the use of our website, such as which pages are visited most frequently. Only anonymous information and statistics will be used which do not identify individual visitors. This information helps us improve the services and information we offer on our website. We may use service providers to help us collect and analyse this information.

How do we retain and use this information?

We will only retain your personal information for a limited period of time as long as we need it to fulfil the purposes for which we initially collected it, unless otherwise required by law.

We will use your personal information to provide you with the services or information you have requested, for administration purposes and to further our charitable aims. We may need to share your information with our service providers, associated organisations and agents for these purposes.

We will use your personal information for our own marketing purposes if you have opted to receive updates from us. You can opt out of receiving any marketing materials at any time by contacting us at

Privacy and Security


‘Cookies’ are small pieces of information sent by a web server to a web browser, which enable the server to collect information from the browser. Essentially it takes the form of a small text file deposited on your computer’s hard drive.

Building Communities Trust uses cookies to ensure that you can interact with our web sites successfully, to identify you when you visit our web sites and to keep track of your browsing patterns. The use of cookies does not give us access to the rest of your computer or to personal information about you.

Personal Detail Protection

Information that you submit in a registration or enquiry form is securely stored. However, the transmission of information over the Internet is never 100% secure so while we try to protect your personal information, we can’t guarantee the security of any information you submit to us via our website.

We also take appropriate measures to ensure that the information we receive is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used. All access to our secure server is restricted only to authorised staff.

Legal Compliance

Building Communities Trust may need to disclose your information if required to do so by law or in response to a court order. In exceptional circumstances, where we think someone is at serious risk of being harmed, we may contact the police or a local authority safeguarding team.


By providing us with your personal information you consent to the collection and use of that information for the purposes and in the manner described in this Privacy Policy.


Our website may include links to websites run by other organisations or groups. Building Communities Trust is not responsible for the privacy practices of other organisations’/groups’ websites so you should read their privacy policies carefully.

Data Protection (Rights of Access)

You have the right to ask for a copy of the information we hold about you and to have any inaccuracies in your information corrected. You also have a number of rights in relation to the processing of your information, as per ICO guidance:

If you wish to exercise these rights, please contact us at Baltic House, Mount Stuart Square, Cardiff CF10 5FH or email:

Building Communities Trust reserves the right to amend this privacy statement. The most up-to-date version will be always be available on our website so please check from time to time. By continuing to use our website you will be deemed to have accepted any changes. 

Building Communities Trust 2021©